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Post by evanne on Nov 7, 2011 13:16:25 GMT -5
NOTE: This thread previously named "Forum Issues" was renamed by Admin to be more descriptive of the problem.
Tripp mentioned to me that he can't 'see anything' under the working groups folder when he clicks on it. Just wanted to let you know (you guys know better than I do). He did mention that he ran an older version of IE.
What is a good way to get issues to you guys?
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Post by James on Nov 7, 2011 16:19:46 GMT -5
There is the suggestion box board, and an email always works for me! I check this forum like 98592475032945 times a day, so posting where ever works too.
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Post by Mireille on Nov 10, 2011 10:03:42 GMT -5
In "Suggestion Box" works for me, to keep everything together so that other members having issues will benefit as well.
That said, I really don't think an older version of IE would be an issue (I am running 6.0), unless it is ridiculously old. I will look in the forum's help forum ;D, to see if there is anything that might explain it.
EDIT: will move this thread to the Suggestion Box...
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Post by Mireille on Nov 11, 2011 14:57:27 GMT -5
I couldn't find any answers to similar issues in the support forum, so I fielded a question and will let you know when I get an answer.
Is he still having this issue?
Is the problem just with the Working Group board or is he having a problem seeing all sub-boards?
What old IE is he using, in case this is an issue?
Does he have extra restrictive security settings in IE? (pop-up blockers, ad killers, that type of thing?)
Is he logged into his account when he has this issue?
I am thinking that maybe a combination of tight browser settings and the fact that this forum throws up ads (it's free afterall), may cause problems.
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Post by evanne on Nov 11, 2011 15:06:21 GMT -5
He mentioned things to me at the sign wave last week. I noticed he does have an account and has posted, but he said he can't get into the Issues board or possibly the entire WG section.
I don't have any direct contact for him other than his email. But I have been collecting articles from him that would be good for a people's soap box type thing on the website.
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Post by Mireille on Nov 11, 2011 15:17:43 GMT -5
OK, if you don't mind, when you see him again, please ping him about this and if he is still having trouble with the board, he can contact us through the email for the web group on the website, working group page.
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